One of the most common frustrations sellers report with past agents isn’t the outcome — it’s the silence in between. Not knowing what’s happening with your own home sale can be genuinely stressful, which is why consistent, honest communication should be a non-negotiable part of the process.
Why Communication Breakdowns Happen
Often, communication gaps aren’t intentional — they happen when an agent is juggling too many listings without proper systems in place to keep every seller informed. This is exactly why the systems and processes behind an agency matter as much as the individual agent’s skill.
What Regular Updates Should Actually Look Like
Sellers deserve to know: how many people have viewed their online listing, how many viewings have been booked and completed, honest feedback from those viewings, and any shifts in market conditions that might affect strategy. This shouldn’t require chasing your agent for information — it should be proactively shared.
How Team Lorraine Approaches Communication
Lorraine Mulligan, a 27 year veteran real estate agent and Broker at Team Lorraine / REMAX, has built her entire approach around this principle, having learned across more than 7,000 home sales exactly what sellers need to feel genuinely informed and in control throughout the process — even when there isn’t major news to report.
What Sellers Consistently Say
One recent client reflected: “I never had to wonder what was going on — I got updates after every viewing, and even a quick check-in during quieter weeks just to let me know where things stood.” This kind of consistent, proactive communication is a recurring theme throughout Team Lorraine’s 400 Google 5-star reviews.
Common Questions About Communication Expectations
The Emotional Side of Selling
Selling a home is rarely just a financial transaction — it often carries genuine emotional weight, whether you’re downsizing, relocating, or moving on after a significant life change. Feeling informed and supported throughout this process matters just as much as the eventual sale price.
Technology That Supports Transparency
Modern tools allow sellers to track listing views, viewing requests, and feedback in near real-time, reducing the reliance on manual updates alone. Team Lorraine / REMAX Lucan Ireland incorporates this kind of transparency into the overall selling experience, giving sellers direct visibility alongside personal communication.
Setting Communication Expectations From Day One
Before you sign with any agent, it’s entirely reasonable to ask exactly how and how often you’ll be updated throughout your sale. A confident, specific answer is a good sign; vague reassurances are worth probing further.
Experience the Difference Clear Communication Makes
If feeling genuinely informed and supported throughout your sale matters to you — and it should — let’s talk about how that process works.
Contact Lorraine Mulligan at Team Lorraine / REMAX | ++353 1 627 2770 | www.TeamLorraine.ie for a FREE 2026 Market Strategy Session Email: lorraine@teamlorraine.ie Website: https://teamlorraine.ie/ Address: Main St, Celbridge, Co Kildare | Unit 2, Lower Main Street, Lucan, Co Dublin